Job Description

Job Description

Job Description

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.

Summit is a growing natural gas utility company providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri and Oklahoma. Being part of the Summit team means embracing excellence, diversity and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting opportunity for a Meter Reader and AMR ERT Maintenance I based in Little Rock, AR.

POSITION SUMMARY

Reads industrial, commercial, and residential meters by assigned routes and/or appointment to ensure timely and accurate monthly measurement of energy consumption. Ability to identify and repair non-registering equipment including replacing, programming and installing ERT modules.

PRIMARY DUTIES AND RESPONSIBILITIES

• Reads gas meters by operating automated reading equipment: Mobile Collector / Handheld units.
• Downloads / imports assigned route(s) in the Handheld unit / Mobile Collector computer and frequently monitors the computer to ensure acceptable daily response rates. Uploads / exports routes for processing.
• Verifies meter identification numbers and document readings to assure timely and accurate billing of our customers’ energy consumption.
• Plans daily route using maps, and existing procedures to ensure effective operation of the Mobile Collector technology.
• Participates in the continuous improvement of route/cycle structure. Makes notes and updates location codes and data describing customer premises to help other meter readers perform their duties in a safe and more efficient manner.
• Observes, notes, and reports irregularities of route, Mobile Collector equipment, vehicle, and response of Encoder Receiver Transmitters (ERT’s), to ensure supervision is aware of any potential problems.
• Responds to our internal and external customers’ requests, questions, and concerns in a manner that meets customer expectations.
• Observes documents and communicates gas leaks, suspected gas theft, or malfunctioning of equipment and other hazardous conditions to ensure customer and employee safety and compliance with company policy.
• Participates in training and cross training to increase job knowledge and competency.
• Able to provide and maintain a valid Driver’s License and safe driving record.
• Identify non-registering ERT’s.
• Works investigate ERT orders, including ability and knowledge to use the necessary equipment and tools to re-program an existing ERT or to install and program new ERT device on meter.
• Ability to read meters either using mobile collector or handheld Itron device or an equivalent device.
• Manual reads (gauges and other larger meters), re-read orders.
• In certain locations, may require overnight stay for mobile collecting.

EDUCATION AND WORK EXPERIENCE

• High school diploma or the equivalent knowledge of English, mathematics (addition, subtraction, multiplication, division, fractions and percentages), punctuation, grammar and spelling.
• Experience in meter reading operations is preferred.

KNOWLEDGE, SKILLS, ABILITIES

• Able to demonstrate respect and kindness for all individuals, adhere to the Company’s values and business practices and do both consistently.
• Meet and maintain performance and attendance criteria for the job.
• Able to demonstrate thorough working knowledge of the policies, practices, procedures, and business processes supporting manual meter reading, automatic meter reading and ERT maintenance processes, including ability to understand and develop working knowledge of software and hardware components.
• Demonstrate a working knowledge of the meter reading cycles, segments and routes.
• Use mainframe software programs such as Mobile Data.
• Demonstrate ability to operate a personal computer, including working knowledge of word processing software.
• Understand and evaluate software, hardware, and other technology.
• Able to use the proper tools for any given job.
• Demonstrate and utilize effective oral and written communication skills.
• Communicate clearly and effectively with customers on the routes in a courteous and professional manner.
• Meet all physical requirements, competency-based assessments, pre-employment background checks, pre-employment drug screen and other selection criteria determined by the company.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with disability.

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