Job Description

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Quality Control & Account Boarding Specialist in Irving, TX and Des Moines, IA (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 6 Months+ to contract to hire.

Required Skills & Experience

• Experience in merchant services, payments, or financial services account boarding.
• Strong background in data entry, quality control, and peer review.
• High level of professionalism with strong communication skills.
• Detail-oriented with problem-solving and process improvement abilities.
• Ability to work under tight deadlines in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Word, Outlook).

Desired Skills & Experience

• Experience with account boarding systems.

• What You Will Be Doing
• Perform high volume data entry, account boarding, and quality control checks for new merchant accounts.
• Support our Merchant Services Onboarding team.
• This role is a HEAVY data entry - keying in "add locations" and data entry tasks.
• Must have Merchant Services or Payment technology, Payment processing experience.
• CRM Systems
• Help develop and implement the 100% QC process for location additions to improve accuracy and efficiency.
• Communicate with peers to identify and address errors, ensuring proper remediation processes.
• Monitor account boarding workflows and suggest process improvements to enhance speed and accuracy.

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